Terms & Conditions
TERMS AND CONDITIONS
ZS STATIONERY
These Terms and Conditions (“Terms”) govern your access to and use of the website, services, and products offered by ZS STATIONERY (“Company”, “We”, “Us”, or “Our”).
By accessing our website, placing an order, or using our services, you agree to be legally bound by these Terms.
1. ELIGIBILITY
By using this website, you represent that:
- You are at least 18 years of age, or
- You are using the website under the supervision of a parent or legal guardian.
2. PRODUCTS AND SERVICES
ZS STATIONERY offers stationery products including but not limited to:
- School and college supplies
- Office stationery
- Writing instruments
- Art and craft materials
All products are subject to availability.
We reserve the right to discontinue or modify products without prior notice.
3. PRICING AND PAYMENT
- All prices are listed in Indian Rupees (INR).
- Prices may change without prior notice.
- Payment must be completed before order dispatch (except Cash on Delivery, where applicable).
- We reserve the right to cancel orders due to pricing or technical errors.
- ZS STATIONERY shall not be responsible for payment gateway failures or banking delays.
4. ORDER ACCEPTANCE AND CANCELLATION
- Order confirmation does not guarantee acceptance.
- We reserve the right to refuse or cancel any order for any reason including suspected fraud or incorrect pricing.
- Orders may be cancelled before dispatch. Once dispatched, cancellation is not permitted.
5. SHIPPING AND DELIVERY
Delivery timelines are estimates only and may vary due to:
- Location
- Weather conditions
- Transportation delays
- Incorrect address provided by customer
ZS STATIONERY shall not be liable for delays beyond our reasonable control.
6. RETURN AND REFUND
- Returns and refunds are governed by our separate Return & Refund Policy, available on our website.
- Customers are advised to read the policy carefully before making a purchase.
7. INTELLECTUAL PROPERTY
All content on this website including:
- Logo
- Brand name
- Product images
- Text
- Graphics
are the intellectual property of ZS STATIONERY.
Unauthorized use, reproduction, or distribution is strictly prohibited.
8. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
- ZS STATIONERY shall not be liable for indirect, incidental, or consequential damages.
- Our total liability shall not exceed the amount paid for the purchased product.
9. USER RESPONSIBILITIES
You agree:
- To provide accurate information while placing orders.
- Not to misuse the website.
- Not to engage in fraudulent or unlawful activity.
10. PRIVACY
- Your use of our website is also governed by our Privacy Policy.
11. FORCE MAJEURE
We shall not be held liable for failure to perform obligations due to events beyond our reasonable control including natural disasters, strikes, government actions, or system failures.
12. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in Howrah, West Bengal, India.
13. CONTACT INFORMATION
ZS STATIONERY
Location: Howrah (Tikiyapara, Pilkhana), West Bengal, India
Support Hours: 10:00 AM – 5:00 PM
WhatsApp: [82820-23161]
Customer Service
Mon-Sat, 10am - 5pm IST.
Whats-app
82820-23161
Get in Touch
zsstationery1@gmail.com