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PRIVACY POLICY

PRIVACY POLICY
ZS STATIONERY
This Privacy Policy describes how ZS STATIONERY (“Company”, “We”, “Us”, “Our”) collects, uses, discloses, and protects your personal information when you access or use our website, mobile site, WhatsApp ordering system, or related services (“Platform”).
By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following categories of information:
(a) Personal Information
  • Full Name
  • Mobile Number
  • Email Address
  • Shipping and Billing Address
  • Payment details (processed via secure third-party gateways)
(b) Transaction Information
  • Order details
  • Payment status
  • Delivery information
(c) Technical Information
  • IP address
  • Browser type
  • Device information
  • Cookies and usage data
2. HOW WE USE YOUR INFORMATION
We use the collected information to:
  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve website performance and user experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
3. SHARING OF INFORMATION
We do not sell or rent your personal information.
We may share information with:
  • Delivery partners for order fulfillment
  • Payment gateways for secure transaction processing
  • IT service providers
  • Government or legal authorities when required by law
  • All third parties are required to maintain confidentiality.
4. DATA SECURITY
  • We implement reasonable administrative, technical, and physical security measures to protect your personal data.
  • However, no internet transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. COOKIES POLICY
Our Platform may use cookies to:
  • Enhance user experience
  • Remember preferences
  • Analyze traffic
You may disable cookies through your browser settings, but some features may not function properly.

6. DATA RETENTION
We retain personal information only for as long as necessary to:
  • Fulfill business purposes
  • Comply with legal requirements
  • Resolve disputes
7. USER RIGHTS
You may:
  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of data (subject to legal obligations)
  • Requests can be made via our contact details provided below.
8. CHILDREN’S PRIVACY
Our services are not directed toward individuals under the age of 18 without parental supervision. We do not knowingly collect data from minors.

9. THIRD-PARTY LINKS
  • Our website may contain links to third-party websites.
  • We are not responsible for the privacy practices of those external websites.
10. CHANGES TO THIS POLICY
  • We reserve the right to modify this Privacy Policy at any time.
  • Updated versions will be posted on this page with revised date.
  • Continued use of the Platform after changes constitutes acceptance of the updated policy.
11. GRIEVANCE OFFICER (As per IT Act, 2000 – India)
In accordance with the Information Technology Act, 2000 and applicable rules, the Grievance Officer details are as follows:
Name: [AK]
Email: [zsstationery1@gmail.com]
Contact Number: [82820-23161]
Address: Howrah (Tikiyapara, Pilkhana), West Bengal, India
We aim to resolve grievances within 15 working days.
12. GOVERNING LAW
  • This Privacy Policy shall be governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts in Howrah, West Bengal.
 Customer Service

         Mon-Sat,  10am - 5pm IST.

 Whats-app
          82820-23161
 Get in Touch

         zsstationery1@gmail.com