Shipping Policy

• Howrah       (Same Day Delivery)
• Tikiyapara (Delivery within 2-4 hours)
• Pilkhana     (Delivery within 2-4 hours)
• Shibpur      (Same Day Delivery)
• Bankura     (Same Day Delivery)
• Kolkata       (Delivery within 24-48 hours)
  

• We provide Express Local Delivery within Same day from order confirmation.
• Delivery time applies only to confirmed orders placed during operational hours.
• Delivery hours:   10:00 AM - 5:00 PM 
• Orders placed outside business hours will be delivered on the next working day.

• Orders are processed immediately after confirmation.
• Customers must provide accurate address and contact details to ensure smooth delivery.
• We may contact the customer for address confirmation before dispatch.

• Delivery charges (if applicable) will be displayed at checkout.
• ZS STATIONERY may offer:
• Free delivery on orders above ₹599 (if applicable)
• Flat delivery charge within service areas
• Delivery charges are non-refundable once the order is dispatched.

• Our delivery partner will attempt delivery once at the provided address.
• If the customer is unavailable at the time of delivery.
• The order may be cancelled in such cases.
• Re-delivery attempts may incur additional charges.
• Delivery time may vary due to traffic, weather, or unforeseen circumstances.

• Incorrect address provided by the customer.
• Customer unavailability at the time of delivery.
• Traffic conditions
• Natural calamities or unforeseen circumstances

• Customers must check products at the time of delivery.
• Any issue must be reported within 24 hours of delivery with proper proof (photo/video).